PRIVACY POLICY

Last Updated: February 2, 2026

1. INTRODUCTION

This Privacy Policy describes how The Arzola Group, Inc., including its websites, domain names, landing pages, and related services (collectively, the “Services”), collects, uses, discloses, and protects personal information.

For simplicity, references to “we,” “us,” or “our” include The Arzola Group, Inc. and any websites, brands, or domain names it owns or operates (including but not limited to JuanCarlosArzola.com, Ask.me, Show.me, Tell.me, Send., Try.me, Bring.me, Bid,me, Lease.me, Eat.me, List.me, Employ.me, Plan.me - premium domain names listed below).

This Privacy Policy applies when you:

Visit or interact with our websites
Submit information through a form or request
Are contacted in connection with a lead or inquiry
Purchase leads or marketing services
Communicate with us by any method

By using the Services, you agree to this Privacy Policy.
If you do not agree, please do not use the Services.

2. TYPES OF USERS

We serve two primary categories of users:

Consumers – Individuals who submit information requesting quotes, information, or contact
Agents & Agencies – Licensed professionals or businesses purchasing leads or services

Information is collected and used differently depending on your role.

SECTION A — CONSUMERS (LEAD SUBMITTERS)

A1. INFORMATION WE COLLECT

We may collect the following categories of personal information:

Contact Information

Name, phone number, email address, mailing address

Form & Lead Information

Age or date of birth
State or location
Insurance or product interests (e.g., Medicare, life, auto, home)
Household or demographic information
Any data voluntarily submitted through our forms

Device & Usage Information

IP address
Browser type and device identifiers
Approximate location
Cookies and analytics data
Website interaction data

Verification & Fraud Prevention Data

Data processed by third-party verification vendors to confirm accuracy and reduce fraud

Communications

Messages, emails, calls, or inquiries you send to us

A2. HOW WE USE CONSUMER INFORMATION

We use consumer information to:

Provide Lead & Referral Services

Process and verify your submission
Match and transfer your information to relevant licensed agents or service providers
Enable agents or partners to contact you

Communicate With You

Confirm submissions
Respond to requests
Send service-related or promotional communications

Marketing & Advertising

Personalize content or advertising
Conduct remarketing or retargeting campaigns

Security & Legal Compliance

Detect fraud or abuse
Enforce agreements
Comply with applicable laws and regulations

A3. HOW WE DISCLOSE CONSUMER INFORMATION

We may disclose personal information to:

Licensed Agents & Service Providers

Consumer submissions may be sold, licensed, or shared with licensed insurance agents or other qualified service providers
These parties may contact you using the information you provided

Service Providers

Hosting, analytics, verification, payment processing, CRM, and customer support vendors

Legal or Business Transfers

Regulatory authorities, legal compliance
Mergers, acquisitions, or asset transfers

Minors

We do not knowingly sell or share personal information of individuals under age 16

A4. CONSUMER PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access personal information
Correct inaccurate information
Request deletion
Obtain a copy of your data
Opt out of sale or sharing
Opt out of marketing communications

To submit a request:
📧 [email protected]

A5. “DO NOT SELL OR SHARE MY PERSONAL INFORMATION”

Because our Services involve lead generation and transfer, consumers may opt out of the sale or sharing of personal information.

To opt out, contact:
📧 [email protected]

SECTION B — AGENTS & AGENCIES (LEAD BUYERS)

B1. INFORMATION WE COLLECT

We may collect:

Business & Contact Information

Name, company name, address, email, phone number

Billing & Transaction Information

Payment method details
Order history
(Processed by third-party payment processors)

Usage Data

Device identifiers, IP address, cookies, site activity

Communications

Support inquiries, account requests, service messages

B2. HOW WE USE AGENT INFORMATION

We use agent information to:

Process orders and payments
Deliver leads and services
Provide customer support
Send service updates or marketing communications
Prevent fraud and unauthorized access
Improve and optimize the Services

B3. DISCLOSURE OF AGENT INFORMATION

We may share agent information with:

Payment processors
Technical and hosting providers
Analytics and marketing vendors
Legal or regulatory authorities when required

We do not sell agent personal information.

4. DATA RETENTION

We retain personal information only as long as reasonably necessary to:

Provide Services
Verify lead quality
Maintain business and accounting records
Meet legal obligations

Data may be deleted, anonymized, or archived when no longer required.

5. DATA SECURITY

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information.

However, no system is completely secure.
Use of the Services is at your own risk.

6. CHILDREN’S PRIVACY

Our Services are not intended for children.
We do not knowingly collect personal information from minors.

If you believe a minor’s information was submitted, contact:
📧 [email protected]

7. INTERNATIONAL DATA TRANSFERS

Personal information may be processed or stored in the United States or other countries where our service providers operate (including Kajabi).

These locations may have different privacy protections than your jurisdiction.

8. COMMUNICATION PREFERENCES

You may opt out of:

Marketing emails
SMS communications
Sale or sharing of personal information

Opt-out requests may limit our ability to provide certain Services.

9. CALIFORNIA PRIVACY NOTICE (CCPA / CPRA)

California residents have the right to:

Know what personal information is collected
Request deletion or correction
Request categories of information sold or shared
Opt out of sale or sharing
Limit use of sensitive personal information

We do not sell or share data of individuals under 16.

To exercise rights:
📧 [email protected]

10. CANADA PRIVACY NOTICE (PIPEDA)

Canadian residents may:

Access or correct personal information
Withdraw consent
Request details on data handling
File a complaint with the Office of the Privacy Commissioner of Canada

11. UNITED KINGDOM (UK GDPR)

UK residents have rights including:

Access
Correction
Deletion
Restriction
Objection
Data portability

Legal bases include consent, contract performance, legitimate interests, and legal obligations.

12. AUSTRALIA PRIVACY NOTICE

Australian residents have rights under the Privacy Act 1988, including access and correction.

Complaints may be directed to the OAIC.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.
Material changes will be reflected by updating the “Last Updated” date and providing notice where required.

Continued use of the Services constitutes acceptance.